Iconic Tenants
- IBM Ballarat
- State Revenue Office
- Ambulance Victoria
- ID Research
- Emergency Services Telecommunication Authority
IBM Ballarat
| Ballarat is the home of IBM’s primary regional delivery centre within Australia. IBM has been operating out of Ballarat since late 1994 and has grown considerably since inception. IBM now occupies three buildings within Technology Park, with total seating capacity for over 1,000 people. | ||
| IBM Data & Service Centre | The IBM Client Service Centre operates out of IBM’s first building, the IBM Data & Service Centre, within the Technology Park. It provides helpdesk facilities to over 60 clients across a range of industries and has received national awards for excellence in customer service.
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| The Global Business Services team operates out of IBM’s second building – the IBM Regional Software Solutions Centre. Both Application Management Services and Application Innovation Services are delivered from this location. Amongst the notable achievements of this team are the development of the eCensus 2006 and eCensus 2011 applications, and the deployment and support of the Next Generation Check In kiosks for Qantas. | IBM Regional Software Solutions Centre | |
| Also located within the RSSC building is the Global Admin Team that provides Personal Administrative services to IBM executives and senior managers throughout Australia. | ||
| IBM IT Services Building | All other IT Services provided by IBM are delivered out of mixture of all three IBM buildings, including the IBM IT Services Building in the grounds of the University Of Ballarat Technology Park. | |
| IBM operates in partnership with the University's School of Science, Information Technology and Engineering, with support from the Victorian State Government. One of the key offerings arising out of this partnership is the Bachelor of Information Technology (Professional Practice) undergraduate program, where students work with IBM during their four year degree, receiving valuable industry experience. For more information on this program visit the University of Ballarat website: http://guerin.ballarat.edu.au/ProgramFinder/displayProgram.jsp?ID=93. For more information about IBM’s offerings and IBM Ballarat visit the IBM website at http://www.ibm.com.au/. | ||
Ambulance Victoria
Ambulance Victoria (AV) provides high quality pre-hospital medical treatment and transport services which meets the needs of people in rural, regional and remote areas of Victoria. AV's corporate office located in the Technology Park provides all management, administration and financial support for six geographic operations areas covering the state of Victoria. The Technology Services Division based at Ballarat develops strategies, and implements support systems for the organisation as a whole, as well as servicing the individual divisions and regions within AV. To undertake these tasks the division has a team of more than 20 communications and IT professionals.
For more information about Ambulance Victoria visit http://www.ambulance.vic.gov.au
iGlass
iGlass develops and manufactures digital film glass products with their unique Polymer Dispersed LCD technology. The patented conductive inter-layer, composed of polymer and liquid crystals, and a proprietary production process enables the manufacture of large panels that have application in a number of rapidly expanding markets.
Production facilities and equipment at the Technology Park have been commissioned and were completed in 2005. The inter-layer has application in residential, commercial, automotive and aircraft windows, interiors, skylights, as well as video projection screens, and other light transmission control devices.
For more information about iGlass visit http://www.iglass.biz
Emergency Services Telecommunication Authority
The Emergency Services Telecommunications Authority (ESTA) is a statutory authority that has the responsibility for the ongoing delivery of emergency communications to the public and Victoria's emergency service organisations. ESTA provides Triple Zero call taking and dispatch for Victoria Police, Country Fire Authority, Ambulance Victoria and the State Emergency Services. As a state-of-the-art facility with a 4-star energy rating, ESTA demonstrates its pursuit for excellence in every facet of its business. www.esta.vic.gov.au
State Revenue Office
The State Revenue Office (SRO) is a $5 million world-class purpose built revenue collection facility employing over 200 people. SRO relocated 40% of its operations from Melbourne to the Technology Park, creating more than 180 employment opportunities for skilled people from the region.
The Ballarat facility houses the majority of the SRO's operations capability and utilises state-of-the-art technology. The Technology Park was selected to host the SRO after a feasibility study revealed that Ballarat was an ideal regional centre to support this important government function.
The Technology Park enables the SRO to be in close proximity to an existing cluster of technology based enterprises and organisations, as well as education, training and research opportunities presented to SRO staff at the nearby University of Ballarat.
For more information on the SRO visit their website at www.sro.vic.gov.au
